Contact Support
We're here to help. Send us an email and we'll get back to you within 1 business day.
Email Support
For order issues, refund requests, product access problems, or any other questions — email us directly. Please include the email address you used at checkout so we can look up your order quickly.
✉ support@neuralwealthswitch.com✓ Typical response: within 1 business day
Refund Requests
We offer a 60-day no-questions-asked money-back guarantee on our core product. To request a refund, email us with the subject line "Refund Request" and the email address used at checkout. We process refunds within 3–5 business days.
View our full Refund Policy →Common Questions
I didn't receive my product access email.
Check your spam/junk folder first. If it's not there, email us with your order email address and we'll resend access within a few hours.
I was charged but didn't complete checkout.
This can happen if your browser closed mid-checkout. Email us with the email address you entered and we'll verify your order status and send access immediately.
How do I cancel my subscription?
Email us with "Cancel Subscription" in the subject line. We'll cancel your subscription immediately and confirm via email. No hoops, no retention tactics.
Can I get a refund on an upsell I purchased?
Yes. Add-on products are covered by a 30-day refund window. Email us within 30 days of your purchase date and we'll process the refund.
I have a question about the product itself.
Email us at support@neuralwealthswitch.com with your question. We're happy to help with any questions about how the product works, how to use it, or what to expect.